Quo Group

A chatbot is a computer program that uses Artificial Intelligence (AI) and Natural Language Processing (NLP) to simulate human conversation. You’ve probably met some form of them too, think Siri, Alexa, Google Assistant, and ChatGPT (just to name a few)!They can do it all Whether it’s helping you order a pizza, answering specific questions, or … Read more

Spotting Facebook scams on business pages can be a tricky game. Most Facebook users are pretty savvy about scams on their private pages, but when it comes to spotting Facebook scams on business pages we seem to draw a blank.One recent scam, which tried to snag us, is generated from within Facebook itself. Check out … Read more

What is a firewall? A firewall is a piece of software or hardware device used to keep computers secure when accessing the internet. Not only does a firewall block unwanted traffic, it also helps block malicious software and worms from infecting a computer. Basically, firewalls are like the front desk security guard, who verifies every … Read more

When you hear the word ‘patches’ you don’t instantly think of anything IT – more like holes, maybe pimples, even pirates?

Catfishes are lurking; there’s no de-bait about it!