Victoria

Working with Quo Group has been an absolute game-changer for our clinic operations. Their MultiBox tool has revolutionised the way we manage access across multiple sites. Gone are the days of frustrating delays caused by constantly logging in and out of different remote desktops. MultiBox provides seamless, secure access to all our locations from a single interface, saving our team countless hours and minimising downtime. It’s intuitive, efficient, and tailored perfectly to the demands of a busy clinical environment.

I'm Samantha, General Manager of multisite practices in regional Victoria, supporting over 40 GPs and a team of 100. Initially, I was hesitant about transitioning to a cloud-based system with a non-local IT provider. However, after evaluating several options, Quo Group stood out for their calm and knowledgeable approach. They understood our needs, provided clear explanations, and offered solid solutions.

The decision to partner with Quo Group was straightforward; they met all our requirements. The transition process was seamless, with Quo handling third-party arrangements and providing exceptional on-site support. I'm deeply grateful to the Quo Group team and excited for my team as we are now better positioned to focus on what we do best—supporting our community and practitioners.

What truly sets Quo Group apart is their outstanding customer service. Every interaction we've had with their team has been professional, prompt, and incredibly supportive. They understand the pressures of healthcare IT and consistently go above and beyond to ensure everything runs smoothly. Their responsiveness and dedication to solving even the smallest issues is second to none. We couldn’t be more impressed with both the technology and the people behind it. Quo Group has earned our trust and gratitude – we highly recommend them to any organisation looking to simplify and strengthen their IT infrastructure.

Quo Group have managed the IT, internet and cyber security at my clinics for almost a decade. They have also assisted many colleagues in providing reliable, efficient and wholistic IT systems. Their focus on security provides me the confidence that we can focus on clinical care, whilst they ensure the safety of our patient’s data.

Quo Group are amazing. Their team is responsive, knowledgeable and are always ready to assist us, whether it’s troubleshooting issues or implementing new technologies. Their dedication to keeping our systems running smoothly, their proactive approach and expert advice has allowed us to focus on our patient care rather than worrying about IT issues. We couldn’t ask for a better IT partner. Highly recommend.

Coming from the corporate world I was used to having an IT Department that I could reach out to for advice, fixes or to work on projects. As the owner of a small business I no longer have the ‘luxury’ of a full time in-house dedicated IT Department, but I don’t have to miss out or compromise – I have Quo. The team at Quo are friendly and professional; providing effective and efficient solutions for our business. When dealing with Quo you feel like their most important client. Their team never make you feel like you’ve asked a stupid question and will always take the time to explain in English and not high level tech geek speak (although if that’s what you need, they can do that too). Quo’s skills, professionalism and drive to excel in customer service gives me peace of mind and lets me concentrate on my core business. We look forward to many more years of working with them.

Quo Group has managed the IT services for our surgical practice for many years. They have been an absolute pleasure to work with. Their security measures are world class and we feel confident that our sensitive medical data is safe at all times. They provide ongoing training and support to our staff around IT security to minimise human error leading to data breach. If we have any problems or queries, Quo Group are exceptionally responsive and they understand that we can’t have any business interruption during patient consultations or operating lists due to IT issues. The staff at Quo Group are very helpful, polite and willing to assist with any measures that make our business run more efficiently. We have no hesitation in recommending Quo Group to any medical practices that require progressive, skilled and secure IT services.

Quo Group are fantastic IT providers, very in touch with their clients, great follow up and they genuinely care for their customers and aligning with our goals and vision. Quo are reliable, with excellent communication skills and are willing to hear feedback and work with you to improve services. We really appreciate the personal touches and enjoy getting to know their technicians and being able to lean on our preferred tech for help. I would highly recommend Quo if you want an IT company with integrity and to feel seen and heard.

I am pleased to provide a glowing review of the IT services provided by Quo Group. The expertise and support offered by the team has been instrumental in streamlining our operations and enhancing patient care across our multiple sites. Their proactive approach to managing our systems ensures minimal downtime and optimal performance, allowing our staff and tenant doctors to focus on providing high-quality healthcare services. The seamless integration of third-party systems with our Best Practice software and user friendly solutions to fax and phone systems along with their advanced security measures have significantly improved our data management and confidentiality, instilling trust and confidence across our patient base. I can honestly say, having Quo on your side will make your work life significantly less stressful and their team are a pleasure to deal with. This goes all the way from the senior management team to the technicians on out of hours calls, to the finance team. We wouldn’t use anyone else.