Businesses are now regularly utilising AI programs in their daily operations. These tools can assist productivity, create automations and reduce overhead across multiple industries, from medical centres to law firms.
Quo Group is proudly partnered with Lyrebird Health, an AI clinical assistant that supports doctors and healthcare professionals take notes, dictate records, and integrate documents.
But keep in mind – even with fully supported and legitimate programs like Lyrebird Health, they still require a degree of monitoring. It’s always worth double checking your work to ensure all output is correct, and your business security policies and compliance protocols are followed.
CPU & RAM
Use of AI programs can rapidly chew through resourcing, affecting user experience within the cloud. AI use in programs like Google Chrome, where the host has to do the processing, can use up a large amount of your allocated CPU and RAM.
Appropriate Use
Commercial AI programs require robust appropriate use policies and guidelines around what features staff can access, and what information can be input. All employees need to understand their company’s expectations on the use of Generative AI tools including but not limited to:
- Large Language Models
- Generative Pretrained Transformers
- Text-To-Image/Audio/Video models
- Conversational Voice Models
- Code Completion/Automatic Programming tools
At no point should any staff copy/paste a publicly sourced prompt into any Generative AI tool, and at no point should Generative AI output be used directly within cloud systems. No output from any Generative AI tool should be sent out or used publicly without being reviewed and corrected if needed.
Pros
- Streamline workflows
- Cut down on time consuming manual administration and paperwork
Cons
- The creation of plausible garbage output or “AI hallucination”
- Thorough review of security and storage policies for each program is required to determine where data is processed, stored, and deleted.
Security
Be aware – all the information you enter into AI systems gets stored, but depending on the program, it could be used sent overseas, sold, shared, or used to train external AI models. Before any use, your management team or your will need to determine where the data is processed, stored and deleted.
Lyrebird Health – data sovereignty is a highly desirable feature of the program. All data is encrypted and handled within Australia, whereas many other programs store data overseas, where security standards may not meet data laws in particular fields. You also have the ability to delete audio recordings from the program, so confidential data remains under your control.
Want To Know More?
Is there a specific program you’re interested in? Or maybe you have an end goal that you need suggestions on how to get there? Reach out to Quo Group today to discuss how we can support your business security and growth!
