On October 20, 2025, websites and apps around the world suddenly stopped working. Snapchat, Xbox, PSN, Optus, and 9Now all went dark for hours. The cause? A glitch in Amazon Web Services (AWS) that rippled across global networks. It’s a reminder that even the biggest platforms aren’t immune to downtime, and these issues can cause … Read more
Remote access scams are becoming increasingly common and can result in major financial losses and identity theft. In these scams, criminals trick you into giving them control of your computer or phone under the pretence of providing technical support or fixing errors. This guide explains how remote access scams work, what their effects can be, … Read more
Cybersecurity threats targeting Australian healthcare practices are becoming increasingly common. While you’re focused on providing excellent patient care, it’s important to understand these risks and how to protect your practice effectively. Recent incidents have shown that healthcare practices of all sizes can be affected by ransomware attacks, making it essential for practice managers to be … Read more
A network loop is created when data circulates continuously on a network. This occurs when there’s multiple pathways that have the same starting and finishing location, or when devices are plugged into themselves. For example, if both ends of one cable are plugged into the same device, or if there are multiple connections between two … Read more
Technology should help your business run smoother, not slow you down. But over time, IT systems can quietly become more of a burden than a benefit, especially in busy workplaces where every minute counts. And especially when you have a client or customer waiting in front of you or on the phone, we all know … Read more
Before we get started, big news: All Quo Group customers get 20% off Health Hive Consulting’s services! Contact us to find out more. Why smooth practice management matters Running a healthcare practice today is more than treating patients. It’s about balancing patient care with compliance, team management, and keeping systems running, all while avoiding downtime … Read more
This July, Quo Group is celebrating 20 years of providing quality IT systems and solutions! So, where did we start? The company had humble beginnings back in 2005: a small, one-man show starring Caleb George, originally known as The Business Doctor as some of our long-standing clients may remember! Three short years ago, we got … Read more
IT isn’t just about servers, cloud storage, or the latest tech tools. It’s about trust and the people who back that up. Especially in healthcare and professional services, decision makers like Practice Managers and business owners often tell us: they need an IT partner they can rely on completely, someone who understands their business, responds … Read more
