QUO SERVICES
Quo Fully Managed
Cloud Services
The difference is in our service
At Quo Group, we are industry leaders in providing fully managed IT systems and solutions. We specialise in providing quality technology and robust solutions that increase productivity, provide redundancy, and that are scalable with your business.
Our services can transform your IT environment by implementing a sustainable cloud solution designed with your business needs in mind. We own, manage and maintain our own IT infrastructure so you can be assured your data is always secure.
Design
We design your cloud solution as a business model for scale, resilience, and agility. We ensure that your solution can adapt to changing requirements, emerging trends, and evolving technologies without disrupting business continuity.
With a focus on operational efficiency, performance excellence, reliability, sustainability, and security you can be assured that Quo Group will provide state-of-the-art solutions that exceed current cloud computing standards and your business requirements.
Maintenance
At Quo Group, we take a comprehensive approach to cloud maintenance that incorporates data governance, compliance, and risk management. Through regular maintenance we are able to improve the reliability and efficiency of your cloud solution.
Our monitoring system ensures your cloud is online and performing to expected service levels by scanning operating systems, applications and software for updates which are then installed and tested extensively.
We also have thousands of sensors across our network that monitor servers, firewalls, disk space and other critical systems to alert us to potential threats and performance of our servers. If you run business critical applications or software, we are able to add additional monitoring sensors to mitigate risk of critical situations occurring. Everyday our client data is backed up across multiple data centre sites so if disaster recovery is needed, our advanced Backup and Recovery Solution allows for your business continuity and quick recovery times for your critical business data.
Optimisation
IT Optimisation leads to immediate benefits through streamlining operations, lowering costs and increasing business agility.
Quo Group utilises automated tools and processes that manage and optimise the performance of your systems. These tools can highlight redundant and underused applications, refresh technology platforms and architectures, streamline operations for networking, storage and disaster recovery, and incorporate greater insights, speed and efficiencies into operations.
Security
Quo Group follow the security principles outlined in the Information Security Manual (ISM): govern, protect, detect and respond. Our security risk framework allows us to identify and manage security risks, implement security controls, detect cyber security events, and respond to cyber security incidents.
We utilise Government-grade firewalls and private fibre networks between Tier 4 data centres, which are the highest rated in the country. We can run to Information Security Registered Assessors Program (IRAP) capacity to provide the more stringent standards employed by the Australian Signals Directorate.
With Quo Group, your data security will always pass regulation or compliance standards so you can be confident your business is protected.
Support
Quo Group have a team of security vetted technicians providing full service desk support. Our online ticketing system has a complete web interface so you can see the status of your service request every step of the way.
All service desk tickets are handled in accordance with our Service Level Agreement and our associated processes are derived from the Information Technology Infrastructure Library (ITIL) standards.
This is available to you 24 hours a day, seven days per week.